Frequently Asked Questions
HOW DO I CHOOSE MY SIZE?
You will find a size guide on each product page.
If you are hesitating between two sizes, we advise you to take the larger one .
WHEN WILL I RECEIVE MY ORDER & HOW CAN I TRACK IT?
Orders are prepared within 1 to 3 business days after payment confirmation.
Estimated delivery times are as follows:
- France: 2 to 5 business days
- Europe: 4 to 8 business days
- International : 7 to 15 business days
Once your order has been shipped, you will receive an email with a tracking link to follow your package in real time.
CAN I MODIFY, CANCEL OR RETURN AN ORDER?
Modification / Cancellation:
If your order has not yet been shipped , you can request a modification or cancellation by contacting us promptly at spiralverified@gmail.com .
Once shipped, no changes or cancellations are possible.
Back :
You have 14 days after receipt to return an item if it does not suit you.
Items must be unworn , unwashed, and in their original packaging , with tags intact .
Return shipping costs are your responsibility .
📌 Items on sale cannot be returned or exchanged.