Privacy Policy
Last updated: September 24, 2025
Spiral operates this store and website, including all related information, content, features, tools, products, and services (hereinafter referred to as the "Services") to provide you, as a customer, with a personalized shopping experience. Spiral is a store powered by Shopify, which allows us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, make a purchase or other transaction on the Services, or communicate with us in any other way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understand the practices regarding the collection, use, and disclosure of your personal information as described herein.
Personal Information We Collect or Process
When we refer to “personal information,” we mean data that identifies, relates to, or could reasonably be linked with you or another individual. Personal information does not include de-identified or aggregated data. We may collect or process the following categories of personal information, including inferences drawn from them, depending on your interaction with the Services, your location, and applicable law:
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Contact information: name, billing/shipping address, phone number, email address
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Financial information: credit/debit card numbers, bank account info, payment details
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Account information: username, password, security questions, preferences
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Transaction details: viewed, added, purchased, returned, exchanged, or canceled items
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Communications: messages or inquiries you send us
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Device information: browser, network, IP address, device identifiers
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Usage data: interactions with the Services, access times, behavior
Sources of Personal Information
We collect your personal information from:
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Directly from you: when you create an account, place an order, or contact us
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Automatically via the Services: through cookies and similar technologies
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From service providers: acting on our behalf (e.g., payment processors, shipping providers)
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From partners or third parties
How We Use Personal Information
We may use your personal information to:
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Provide, personalize, and improve the Services: process orders, manage accounts, deliver products, send notifications, and suggest items based on your activity
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Marketing and advertising: send promotional emails/SMS, show targeted ads (based on your activity or purchases)
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Security and fraud prevention: protect your account, detect or prevent fraud or malicious activity
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Customer service: respond to inquiries and provide support
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Legal compliance: respond to lawful requests, enforce policies or investigate misuse
How We Disclose Personal Information
We may share your personal information with:
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Shopify, service providers, and third parties that support our business (IT, payments, analytics, shipping)
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Marketing and advertising partners, for promotional purposes
For example, we use Shopify to enable personalized advertising through third-party services based on your online activity across merchants and websites.
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With your consent, to fulfill your requests (e.g., deliveries, social media widgets)
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Our affiliates or corporate group
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In business transfers, legal proceedings, or to protect rights and enforce our policies
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal data related to your use of the Services to support and enhance them. Information you provide will be shared with Shopify and potentially with third parties in other countries.
Shopify may use enhanced features to combine data across merchants to improve performance. In these cases, Shopify acts as a data controller.
You can read more in Shopify’s Consumer Privacy Policy. Depending on your location, you may also exercise privacy rights via Shopify's privacy portal.
Third-Party Websites & Links
Our Services may contain links to third-party websites. We encourage you to review their privacy and terms independently, as we are not responsible for their practices.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from minors. If a child has provided us with personal data, a parent or guardian may contact us to request deletion.
Data Security & Retention
While we use safeguards to protect your data, no system is completely secure. Please avoid sending sensitive data through insecure channels.
We retain your information as needed to provide Services, comply with legal obligations, and resolve disputes.
Your Rights & Choices
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Delete your personal data
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Correct inaccurate information
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Port your data to another service
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Opt out of targeted advertising or “sale” of personal data
You can exercise these rights [here]. We also honor Global Privacy Control signals where applicable.
If you reside in the UK or EEA, you may also:
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Object to or restrict processing
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Withdraw consent, where processing is based on consent
To exercise any of these rights, use the tools in our Services or contact us directly. For data processed by Shopify, visit: https://privacy.shopify.com.
We won’t penalize you for making a request. We may need to verify your identity before acting. You may also appoint an authorized agent to act on your behalf.
Complaints
If you have concerns about how we handle your data, contact us at the details below. You may also contact your regional data protection authority.
For the EEA, you can find a list of authorities [here].
International Transfers
We may store and process your data outside your country. For transfers outside the EEA or UK, we rely on appropriate safeguards like Standard Contractual Clauses or adequacy decisions.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted here with the new Last Updated date.
Contact
For questions or to exercise your rights, contact us at:
📞 Phone:
📧 Email: spiralverified@gmail.com
📍 Address: 23 Rue Élisabeth Torlet, Orléans, 45100, FR
For data protection law purposes, we are the controller of your personal data.
