Terms of service

📄 Terms of Service

Welcome to Spiral’s official website. By accessing our store and placing an order, you agree to the following Terms of Service.
We invite you to read them carefully before using the site.

1. General Information

Spiral is a brand specialized in the sale of sportswear. The products offered are described as accurately as possible.
However, slight variations in color or details may occur depending on screens or suppliers.

2. Orders

All orders placed on our site are subject to product availability.
Spiral reserves the right to cancel or refuse any order in the event of an existing dispute with a customer, suspected fraud, or incomplete information.

3. Prices

Prices are listed in euros (€), including all applicable taxes (VAT), but excluding shipping fees.
Spiral reserves the right to modify its prices at any time, but products will be invoiced based on the rates in effect at the time of the order.

4. Payment

Payments are secure and can be made via credit card, PayPal, or any other method offered on the site.
Payment data is never stored by Spiral.

5. Shipping

Orders are shipped within the timeframe stated at checkout.
Spiral is not responsible for delays caused by carriers or customs.

6. Right of Withdrawal & Returns

Customers have 14 days from receipt of their order to return a product, in accordance with our Return Policy.
Returned products must be in perfect condition, unworn, and in their original packaging.
Return shipping costs are the responsibility of the customer.

7. Intellectual Property

All content on the website (images, logos, texts, designs) is the exclusive property of Spiral.
Any reproduction, distribution, or use without prior written consent is strictly prohibited.

8. Liability

Spiral shall not be held liable for indirect damages related to the use of its products or website.

9. Personal Data

The data collected is used solely for order processing and customer relations.
It is not sold or shared with unauthorized third parties.
For more information, please see our Privacy Policy.

10. Changes to the Terms

Spiral reserves the right to modify these terms at any time.
The applicable conditions are those in effect on the date of the order.